Privacy Policy AW8MY – Personal Data Protection for Malaysia Players

Your privacy is our priority. This document clearly explains how aw8my collects, stores, uses, and protects your personal data. We believe transparency is the foundation of genuine trust.

Updated: 1 January 2026 256-bit SSL No Data Sales

Six Privacy Guarantees from AW8MY for You

Aw8my does not merely comply with data protection laws — we go further to ensure your privacy is fully protected.

256-bit SSL Encryption

All data transmitted between your browser and aw8my's servers is protected with 256-bit SSL encryption — the same security technology used by leading banks in Malaysia.

No Data Sales

Aw8my has never and will never sell or rent your personal data to any third party for marketing purposes. Your data is used solely for the operation of aw8my's services.

Data Control in Your Hands

You have the right to access, correct, delete, or transfer your personal data at any time. Data management requests are handled by the aw8my team within 14 business days.

Secure & Centralised Servers

Your data is stored in ISO 27001-certified data centres with strict physical and digital access controls. Only authorised aw8my personnel have access to sensitive data.

Data Breach Notification

In the event of any security breach involving your data, aw8my will notify you via your registered email within 72 hours of the breach being detected.

No Cross-Platform Tracking

Aw8my does not use cross-site tracking technology from third parties. The cookies we use are limited to the operational needs and user experience improvements of the aw8my platform only.


1Introduction and Scope of This Policy

This Privacy Policy ("Policy") describes the privacy practices of AW8 Entertainment Limited ("aw8my", "we") regarding the collection, use, disclosure, and protection of your personal data when you use the aw8my online wagering platform at aw8my.pro and all related services.

Aw8my is committed to protecting the privacy of every user in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and relevant international data protection standards. By registering or using the aw8my platform, you consent to the collection and use of your personal data as described in this Policy.

We encourage you to read this Policy thoroughly. For any questions, the aw8my support team is available via 24/7 live chat within the platform.

This Privacy Policy takes effect on 1 January 2026 and supersedes all previous versions. Any material amendments will be communicated to registered members via email at least 7 days before taking effect.

2Personal Data We Collect

Aw8my only collects data necessary to provide and improve our platform services. The data we collect falls into three main categories:

Data You Provide Directly

  • Registration Information: Your full name, date of birth, gender, mobile number and email address provided when registering your aw8my account.
  • Identity Verification Information (KYC): A copy of your MyKad or passport, and proof of address (utility bill or bank statement) submitted during the account verification process.
  • Financial Information: Bank account number, bank name and e-Wallet details you registered for deposit and withdrawal purposes on aw8my.
  • Communications: The content of any communications you send to the aw8my support team, including via live chat, email or support tickets.

Data Collected Automatically

  • Technical Data: IP address, browser type and version, operating system, screen resolution, and device information you use to access aw8my.
  • Usage Data: Pages you visit, games you play, session duration, betting patterns and activity within the aw8my platform.
  • Location Data: General location information based on IP address for jurisdiction verification and account security purposes.
  • Cookies and Session Data: Login session data and platform preferences stored in your browser.

aw8my does not collect sensitive information such as health data, religious beliefs, political views, or biometric data. Credit card details are never stored on aw8my servers — card transactions are processed directly by licensed payment processors.

3Data Collection & Usage Purpose

Aw8my uses collected personal data solely for the following purposes. We will not use your data for any other purpose without prior notice and your consent.

Purpose of Use Legal Basis Data Type
Account management & login Contractual requirement Registration, technical
Deposit & withdrawal processing Contractual requirement Financial, identity
Identity verification (KYC/AML) Legal obligation Identity, financial
Fraud prevention & security Legitimate interests Technical, usage
Platform & UX improvement Legitimate interests Usage, technical
Service & security communications Contractual requirement Registration, communications
Promotions & personalised offers (with consent) Consent Usage, registration
Regulatory compliance Legal obligation All Categories

4Data Sharing with Third Parties

Aw8my does not sell, rent, or share your personal data with third parties for their own marketing purposes. However, in the course of operating the platform, aw8my may share necessary data with the following parties on a limited and controlled basis:

  • Payment Processors: Information required to process your deposits and withdrawals is shared with licensed payment providers such as local banks and e-Wallet operators. They are bound by strict confidentiality agreements.
  • Game Providers: Game session data required for gameplay functionality is shared with game software providers such as Pragmatic Play, PG Soft, and others. This data does not include your full identity information.
  • Technical Service Providers: Companies that assist aw8my with server hosting, platform analytics, and technical support, all of which are bound by data processing agreements that comply with data protection standards.
  • Legal Authority: aw8my will disclose personal data if required by a court order, regulatory authority directive, or other applicable legal obligation.

All data sharing with third parties is subject to binding data protection agreements. aw8my is responsible for ensuring all third-party partners comply with privacy standards equal to or higher than aw8my's own.

5Data Security Measures

Aw8my implements multiple layers of technical and organizational protection to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

  • Data Encryption in Transit: All communications between your device and aw8my's servers are secured with TLS 1.3 protocol and regularly updated 256-bit SSL certificates.
  • Data Encryption at Rest: Sensitive data including financial information and KYC documents is encrypted using AES-256 before being stored in the aw8my database.
  • Layered Access Controls: Access to user data at aw8my follows the "least privilege" principle — each staff member can only access the data needed for their specific role.
  • 24/7 Monitoring: The aw8my system is continuously monitored by a cybersecurity team to detect and respond to any suspicious activity.
  • Regular Security Audits: aw8my undergoes independent penetration testing and security audits at least twice a year to ensure our security infrastructure remains up to date.

6Use of Cookies and Tracking Technologies

Aw8my uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit the aw8my website.

Aw8my uses three types of cookies:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled and will be removed when you log out.
  • Functional Cookies: Saves your preferences such as selected language, display settings and game preferences to personalise your experience when visiting aw8my.
  • Analytics Cookies: Helps aw8my understand how users interact with the platform for continuous improvement. Analytics data is collected in aggregate and does not identify individual users.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the aw8my platform.

7Data Retention & Deletion

Aw8my retains your personal data for as long as necessary to fulfil the purposes outlined in this Policy and to comply with relevant legal obligations. aw8my's data retention policy is as follows:

  • Active Account Data: Retained for the duration your account is active at aw8my and up to 5 years after account closure to meet AML and regulatory compliance requirements.
  • Financial Transaction Records: Retained for 7 years from the transaction date in accordance with Malaysia's accounting requirements and legal obligations.
  • Security Logs: Retained for 2 years for security incident investigation and fraud detection purposes.
  • Marketing Data (with consent): Retained until you withdraw consent or request data deletion.

Once the retention period expires, your data will be securely deleted or anonymised using methods that comply with adopted information security standards.

8Your Rights Regarding Personal Data

As a data subject, you have rights protected under applicable data protection laws. aw8my respects and facilitates the exercise of all these rights:

Right of Access

You have the right to request a copy of the personal data aw8my holds about you at any time.

Right to Rectification

You may request correction of inaccurate or incomplete data in your aw8my account.

Right to Erasure

You may request deletion of your personal data subject to aw8my's legal obligations.

Right to Restriction

You may request that aw8my restrict the processing of your data under certain circumstances permitted by law.

Right to Data Portability

You may request a copy of your data in a machine-readable format for transfer to another party.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing any reason.

To exercise any of the above rights, contact the aw8my privacy team via in-platform live chat or submit a written request to our support email address. aw8my will process your request within 14 business days.

9Children's Privacy

The aw8my platform is strictly for individuals aged 18 and above. aw8my does not intentionally collect personal data from anyone under the age of 18.

If aw8my discovers that personal data of underage minors has been collected without our knowledge, aw8my will take immediate steps to delete such data and close the associated account. If you believe your minor child has registered an account on aw8my, please contact our customer support immediately.

10Changes to This Privacy Policy

Aw8my reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, industry practices, or our business operations. Any material changes — meaning changes that significantly affect how we collect, use, or protect your data — will be communicated to all registered members via:

  • Email notification to your registered email address at least 7 days before the changes take effect
  • Prominent notice on the aw8my homepage and login page
  • In-platform notification upon your next login

Continued use of the aw8my platform after the effective date of any amendment is considered acceptance of the updated Privacy Policy. The latest update date is always displayed at the top of this document.

11How to Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how aw8my handles your personal data, we welcome you to contact us through the following channels:

  • Live Chat: 24/7 live support within the aw8my platform — the fastest way to get an immediate response.
  • Support Email: [email protected] for general enquiries and data management requests.
  • Support Ticket: In-platform ticketing system for issues requiring written documentation and official records.

Aw8my has an appointed Data Protection Officer (DPO) to oversee privacy compliance across the organization. Requests relating to your data rights and PDPA compliance can be directed specifically to the aw8my DPO via support email with the subject line "DPO Request – [Request Type]".

aw8my is committed to addressing all privacy-related inquiries seriously and within a reasonable timeframe. Your trust is our most valuable asset, and we do not take our responsibility to protect it lightly.


Play Safe at AW8MY – Your Privacy is Fully Protected

Create your aw8my account today and experience an online wagering platform that puts your security and privacy first. Your data is safe, and your wins are yours to keep.

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